Terms and Conditions

By using this site you are agreeing to follow and abide by our terms and conditions. Snack Plug UK ‘we’, ‘us’ and ‘our’ to refer to ourselves.

Please note, we reserve the right to revise the Terms and Conditions at any time without notice to you.

1 Availability
All orders are subject to availability and acceptance by Snack Plug UK. A minimum of 24 hours’ notice is required for orders. If the items you have ordered are unavailable on the day we will contact you by your chosen preferred method (phone or email). You will be able to choose a replacement for the order or receive a refund for the part of the order which was unavailable.

2 Prices
All prices are listed on the website. We reserve the right to revise the price of goods without notice at any time.
We have described all goods on the website as accurately as possible. As we deal in food, it is possible actual goods may vary slightly, in style and taste although we will endeavour to keep all items as uniform as possible.

3 Order notice
We only accept orders over £10 in value unless otherwise agreed, we also require at least 24 hours’ notice, unless otherwise agreed.

For special events please give us as much notice as possible. We reserve the right to refuse any order on the basis of time, stock levels or order details.

When ordering you will be required to select a collection or delivery method. Orders will only be ready after this time. If your order is delayed for any reason we will contact you by your chosen contact method as soon as possible.

4 Payment
Payment can be made by Paypal/Credit/Debit cards online via Stripe or BACS payment on invoice. Please contact us if you’re unsure.

5 Delivery
We will deliver your order to the contact name and address you supply. Ideally we like to hand our products over in person so we know they’ve reached their destination in the condition they were intended. If there is no one in to receive the goods they will either be left in a place specified by the person ordering i.e. with reception.

We cannot accept any liability for loss or damage to goods once they have been delivered, or once they leave our premises if being collected. Once delivered the recipient is responsible for the product and are held at your own risk.

Delivery times are approximate, if your delivery is delayed by a substantial amount of time, we will contact you to ensure delivery is still suitable.

6 Ownership
Risk of damage to or loss of goods passes to you at the time of delivery to you, or if you fail to take delivery at the agreed time.

You will only own the goods once they have been successfully delivered and when we have received cleared payment in full. Goods supplied are not for resale unless otherwise agreed (I.e. charity event)

7 Cancellation Policy – Edibles
Your rights under the Distance Selling Regulations (2000) mean that you are entitled to cancel your order at any time prior to it being despatched. You can also cancel your order for any non-food items within seven days of receipt and return them for a full refund. The items must be unopened and returned in perfect condition and whilst we will refund your purchase price, and any relevant outward postage, the postage cost of returning items will be your responsibility. Please note that all items containing chocolate are perishable goods and as such are exempt from the regulations. All refunds must be made within 30 days of the cancellation date and in the original payment format.
Receipt/proof of purchase must be shown in order to gain a full refund, otherwise refunds are at the discretion of Snack Plug UK.

8 Liability.
We shall have no liability to You for any loss of profits, business or revenue, damage to goodwill, economic and/or other loss that was not reasonably foreseeable at the time You entered into this Contract.

Nothing in this Contract shall exclude or limit Our liability for death or personal injury due to Our negligence, or fraud

We do not guarantee that Our Web Site will be compatible with Your PC, and We accept no liability for any corruption or loss of data held on Your PC, or any liability for any other loss or damage of any kind caused to Your PC resulting from the use of Our Web Site.

9 Notices
Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be in writing and sent us by email to sales@snackpluguk.co.uk All notices from us to you will be displayed on our website.

10 Changes to legal notices
We reserve the right to change these terms and conditions from time to time and you should look through them before making a purchase from us.

11 Invalidity
If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.

12 Privacy
You acknowledge and agree to be bound by the terms of our Privacy Policy

13 Jurisdiction
These terms and conditions will be governed by the laws of England and Wales and by using the Website you agree to submit to the exclusive of the courts of England and Wales.

14 Intellectual property
All of the content on the site including pictures, graphic design and text are subject to copyright and other intellectual property rights held by ‘Snack Plug UK. The entire content of the site is copyrighted under applicable copyright laws.
The use of our site www.snackpluguk.co.uk and it’s content is intended for the personal and non- commercial use by the users of our site.